Rooms
Best Western Galleria Inn & Suites - Amenities
- Free Parking
- Safety Deposit Box
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Private check-in/check-out
- outdoor pool
- vending machine
- telephone
- Concierge services
- Free Wi-Fi
- Phone in bathroom
- English
- Japanese
- Spanish
- Non-Smoking Rooms Available
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Accessible rooms through interior corridor available
- ATM or cash withdraw on site
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
About
Hotel Features
Located 0.8 miles off Highway 59, this hotel is 2.2 miles from the Galleria. It serves made-to-order breakfast every morning and features an outdoor pool and a fitness center. Free Wi-Fi and cable TV are included in every room at Best Western Galleria Inn & Suites. They are equipped with a microwave and a refrigerator and furnished with a work desk. The front desk at the Best Western Galleria Inn & Suites is staffed 24 hours a day. There are also guest laundry facilities and a business center on site. The Houston Country Club is 2.8 miles from the hotel. The Houston Museum of Natural Science is 11.1 miles away.
Guest Policies
Check-in | After 16:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by other. You should be reimbursed within 7 days of checkout via other, subject to an inspection of the property.
Reviews
- Staff6.9
- Cleanliness7.3
- Location7.4
Blood soaked towels
- What did you like most?The location.
- Was there anything you didn't like?They tried charging me $30 for two towels when my husband cut his self shaving but didn't realize it until he wiped his face. He only used one towel to wipe his face not 2 I don't mind paying $5 for a rough towel but I'm not paying $30 I do understand that a hotel can't eat the cost for every guest that does that, I spent 30 yrs as a district manager in hospitality. The general manager left me a very condescending voicemail I'm guessing because I called corporate. At least I called the hotel first.
Bad stay, uncomfortable
- What did you like most?It was a good location
- Was there anything you didn't like?The elevator was not working When we arrived. We had to take sour bags using the stairs. They loose the water for almost 2 days and we’re not able to shower. When the water came back, it was cold. No hot water for the next 2-3 days. They only clean the rooms every 2-3 days (this was not in the description) They give you towels if you ask for them, but one of the days they told us that they didn’t have anymore I found 3 cockroaches inside the room. Some medium and others small. So there is infestation. The place needs maintenance and more staff. Was over all a bad experience.
